A cracked supply line at 2am, a water heater that quit on a Sunday, a slab leak that's been climbing your water bill for weeks — whatever brought you here, our Erwin-based crews are already staged and ready to roll.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in TN, and we stand behind every repair with a written warranty.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a Erwin kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
Our trucks are stocked before they leave the yard each morning, not after a customer calls — common valves, wax rings, supply lines, and fittings ride along so a Erwin technician isn't making a parts-store run mid-repair.
These are the patterns our Erwin dispatchers hear about most right before a job turns into an emergency call.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in Erwin are resolved in a single visit.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Erwin home needs, not just the easy jobs.
Restaurants, offices, and retail spaces in Erwin, TN can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Our drain team runs camera line inspections before recommending anything invasive, so you're not paying for a dig-up when a hydro-jetting service would clear it.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
Rather than opening walls on a hunch, our technicians run listening equipment across the suspected line first, marking the leak within a foot or two before any cutting begins.
Faucets, toilets, garbage disposals, and shower valves get installed to code, with old connections checked for corrosion rather than just reused out of convenience.
You'll talk to an actual dispatcher in Erwin, TN who asks a few quick questions to understand the problem and your address.
Because our trucks are staged across Erwin, TN, dispatch can usually give you an honest, specific arrival window.
Your technician diagnoses the issue and walks you through the fix and the flat price before starting, so there's no guessing at the invoice.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Because our trucks are already staged around Erwin, TN, we're rarely the "next week" plumber.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, Erwin
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — Erwin resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — Erwin customer
"Grease trap service scheduled around our closing hours so it never disrupted service." — Restaurant manager, Erwin
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Erwin
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Erwin
We cover Erwin proper and the nearby unincorporated areas throughout Erwin, TN, and dispatch routes the closest available truck regardless of which zip you're in.
If you're near Erwin but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Response time depends on current call volume, but our Erwin dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Anything actively leaking, flooding, or leaving a Erwin home without water gets emergency priority, day or night.
Every technician holds a valid TN plumbing license and is covered under our liability and workers' compensation insurance.
Yes — older pipe materials are a large part of the Erwin workload, and we carry the fittings for legacy systems on most trucks.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
We service and install most major tank and tankless brands available in Erwin, TN, both gas and electric.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
Emergency and after-hours calls are priced clearly at the time of dispatch — you'll always be told the rate before committing.
We cover Erwin and a broad radius of surrounding communities throughout Erwin, TN — see the coverage list below for specific zip codes.
In most cases, yes — trucks in Erwin carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across Erwin, TN — call +1-844-833-0201.
Call +1-844-833-0201